GEMS FreeSmarts Webinars are Back!

Let us help you get the most out of GEMS. Sign up for our FreeSmarts webinars, and learn more about the key solution capabilities available to you today in GEMS. Webinar topics include:

  • FATCA for Legal Entities
  • EDO Event Driven Output/Forms
  • Document Assemblies
  • Homepage & Snapshot Optimization
  • Legal Entity Rationalization
  • Federal Reserve Filings
  • Auditing Data: Verifications & Approvals
  • Contract Management
  • Branches


 

 

Click here for more webinar information and to register.

Client Services - Customer Support

Just receiving training in a software product is often not enough to make a user feel comfortable with all the features and benefits that it may provide. Inevitably questions will arise that will need to be answered by someone who knows the software inside and out. CGS provides full customer support to our clients through our knowledgeable telephone Support staff as well as online through our Customer Care Centre.

Our courteous, knowledgeable telephone support staff can help you merge forms, run wizards or any number of other actions you want to perform with the software. They're used to the "How do I…" and "What if…." questions, as well as all the other queries you may have. CGS can also work with you to create any customized forms that your company needs. We can even make suggestions to improve your work practices, and take your requests for new features or modifications to the software.

Online Customer Care Centre

Essentially a web-based support service, the Customer Care Centre is intended to provide a dialogue and support facility for our clients throughout their lifetime use of our products, and essentially gives each and every client a private home page on our support server.